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FAQ
How does the refund policy work?
If you're unhappy for any reason, email us at 5alarmlogistics@gmail.com within 30 days of purchase and we will give you a full refund on stock items.
Custom items hold a zero refund/exchange policy, reason being is custom items are made specific to you (no one else could use them...) We strive to make each custom item to suit what you have in mind. Please note that mock ups are generally enlarged to show detail and the final product may vary slightly.
Where are you located?
We are located in the mountains of Western North Carolina. We design and manufacture most products here and at our sister facility in Florida.
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